Q: What payment methods do you accept?<\/strong> Q: When will I be charged?<\/strong> Q: Can I cancel or modify my order?<\/strong> Q: What shipping options are available?<\/strong> Q: How long does order processing take?<\/strong> Q: Do you offer free shipping?<\/strong> Q: Do you ship internationally?<\/strong> Q: Can you ship to a PO Box?<\/strong> Q: What is your return policy?<\/strong> Q: How long does a refund take?<\/strong> Q: Do you offer exchanges?<\/strong> Q: Are shipping costs refundable?<\/strong> Q: Can I return items bought from other stores?<\/strong> Q: How do I choose the right size?<\/strong> Q: Do you restock items?<\/strong> Q: Do you charge sales tax?<\/strong> Q: Are there duties for international orders?<\/strong> Q: How can I track my order?<\/strong> Q: How can I contact customer service?<\/strong> If you want, I can customize this FAQ<\/strong> (e.g., for your own website, Amazon store, or B2B use) or make a shorter version \/ more marketing-style FAQ<\/strong>.<\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-507","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/pages\/507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/comments?post=507"}],"version-history":[{"count":2,"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/pages\/507\/revisions"}],"predecessor-version":[{"id":530,"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/pages\/507\/revisions\/530"}],"wp:attachment":[{"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/media?parent=507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
A: We accept Visa, MasterCard, Discover, American Express, PayPal, and Apple Pay.<\/p>\n
A: Your card is authorized at checkout, but you are only charged when your order ships.<\/p>\n
A: No, once an order is placed, it cannot be changed or canceled.<\/p>\n
\n2. Shipping<\/h2>\n
A: Options typically include:<\/p>\n\n
A: Orders are processed within 2\u20134 business days before shipping.<\/p>\n
A: Yes, free shipping is usually available on orders above a certain amount (e.g., $50 in the U.S.).<\/p>\n
A: Shipping availability depends on region; currently shipping is mainly within the U.S. (Canada availability may be limited).<\/p>\n
A: Yes, but only via USPS.<\/p>\n
\n3. Returns & Refunds<\/h2>\n
A: Items can be returned within 30 days if they are unworn and have original tags attached.<\/p>\n
A: Refunds are processed after inspection and may take 1\u20132 weeks depending on your bank.<\/p>\n
A: No direct exchanges. You must return the item and place a new order.<\/p>\n
A: No, original shipping fees are not refunded.<\/p>\n
A: No, returns are only accepted for purchases made on the official website.<\/p>\n
\n4. Sizing & Products<\/h2>\n
A: Havaianas uses Brazilian sizing, which differs from US\/EU sizes. Refer to the size chart for guidance.<\/p>\n
A: No, backorders are not available. Check the website for current availability.<\/p>\n
\n5. Taxes & Duties<\/h2>\n
A: Yes, sales tax is applied where required.<\/p>\n
A: Yes, duties and taxes may apply depending on the destination.<\/p>\n
\n6. Account & Support<\/h2>\n
A: You can track your order through the order status page using your confirmation details.<\/p>\n
A: You can contact support via email or through the website\u2019s contact page.<\/p>\n
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