{"id":509,"date":"2026-04-22T17:02:17","date_gmt":"2026-04-22T09:02:17","guid":{"rendered":"https:\/\/havaianas-us.com\/?page_id=509"},"modified":"2026-04-22T17:20:37","modified_gmt":"2026-04-22T09:20:37","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/havaianas-us.com\/index.php\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"\n<h1 data-section-id=\"1fe5lpk\" data-start=\"148\" data-end=\"163\">Refund Policy<\/h1>\n<h2 data-section-id=\"1svecws\" data-start=\"165\" data-end=\"177\">Returns<\/h2>\n<p data-start=\"178\" data-end=\"312\">We offer a 30-day return policy for items purchased online. To be eligible for a return, your item must meet the following conditions:<\/p>\n<ul data-start=\"314\" data-end=\"500\">\n<li data-section-id=\"n4mkum\" data-start=\"314\" data-end=\"378\">The item must be <strong data-start=\"333\" data-end=\"343\">unworn<\/strong> and show no visible signs of use<\/li>\n<li data-section-id=\"18kewj7\" data-start=\"379\" data-end=\"428\">The item must have <strong data-start=\"400\" data-end=\"426\">original tags attached<\/strong><\/li>\n<li data-section-id=\"al4w0w\" data-start=\"429\" data-end=\"500\">The item must be returned in its <strong data-start=\"464\" data-end=\"500\">original condition and packaging<\/strong><\/li>\n<\/ul>\n<h2 data-section-id=\"dmfx4\" data-start=\"502\" data-end=\"514\">Refunds<\/h2>\n<p data-start=\"515\" data-end=\"669\">Once your returned item is received and inspected, a refund will be issued to your <strong data-start=\"598\" data-end=\"628\">original method of payment<\/strong>.<\/p>\n<ul data-start=\"671\" data-end=\"928\">\n<li data-section-id=\"15dt0az\" data-start=\"671\" data-end=\"743\">Please allow <strong data-start=\"686\" data-end=\"698\">4\u20135 days<\/strong> for your return to arrive at the warehouse<\/li>\n<li data-section-id=\"1sx2kw8\" data-start=\"744\" data-end=\"803\">Refund processing may take <strong data-start=\"773\" data-end=\"786\">1\u20132 weeks<\/strong> after shipment<\/li>\n<li data-section-id=\"8jb9qr\" data-start=\"804\" data-end=\"928\">The time for funds to appear in your account depends on your financial institution<\/li>\n<\/ul>\n<p data-start=\"930\" data-end=\"1027\"><strong data-start=\"930\" data-end=\"939\">Note:<\/strong> Original shipping costs are <strong data-start=\"968\" data-end=\"986\">non-refundable<\/strong>.<\/p>\n<h2 data-section-id=\"1rqf2i5\" data-start=\"1029\" data-end=\"1043\">Exchanges<\/h2>\n<p data-start=\"1044\" data-end=\"1206\">We currently <strong data-start=\"1057\" data-end=\"1090\">do not offer direct exchanges<\/strong>. If you wish to exchange an item, you must return it and place a new order.<\/p>\n<h2 data-section-id=\"rioog9\" data-start=\"1208\" data-end=\"1229\">In-Store Returns<\/h2>\n<p data-start=\"1230\" data-end=\"1342\">Items purchased in retail stores can be returned within <strong data-start=\"1286\" data-end=\"1297\">30 days<\/strong> at the original place of purchase, provided:<\/p>\n<ul data-start=\"1344\" data-end=\"1431\">\n<li data-section-id=\"1ojoowj\" data-start=\"1344\" data-end=\"1376\">A valid receipt is presented<\/li>\n<li data-section-id=\"evku5w\" data-start=\"1377\" data-end=\"1431\">Items are in new condition with original packaging<\/li>\n<\/ul>\n<p data-start=\"1433\" data-end=\"1527\">Refunds will be issued to the original payment method.<\/p>\n<h2 data-section-id=\"hpckn5\" data-start=\"1529\" data-end=\"1554\">Non-Returnable Items<\/h2>\n<ul data-start=\"1555\" data-end=\"1809\">\n<li data-section-id=\"13ohpoi\" data-start=\"1555\" data-end=\"1593\">Custom products are <strong data-start=\"1577\" data-end=\"1591\">final sale<\/strong><\/li>\n<li data-section-id=\"1k4jv04\" data-start=\"1594\" data-end=\"1692\">Items not purchased through the official website must be returned to the <strong data-start=\"1669\" data-end=\"1690\">original retailer<\/strong><\/li>\n<li data-section-id=\"1f0v6zh\" data-start=\"1693\" data-end=\"1809\">Certain promotional or collaboration items may not be eligible for refunds<\/li>\n<\/ul>\n<h2 data-section-id=\"18zskhc\" data-start=\"1811\" data-end=\"1838\">Additional Information<\/h2>\n<ul data-start=\"1839\" data-end=\"2022\">\n<li data-section-id=\"1894afe\" data-start=\"1839\" data-end=\"1902\">Returns must be sent to the appropriate country of purchase<\/li>\n<li style=\"text-align: center;\" data-section-id=\"1cda88o\" data-start=\"1903\" data-end=\"2022\">The company reserves the right to refuse returns in cases of <strong data-start=\"1966\" data-end=\"1982\">policy abuse<\/strong><\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-509","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/pages\/509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/comments?post=509"}],"version-history":[{"count":2,"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/pages\/509\/revisions"}],"predecessor-version":[{"id":532,"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/pages\/509\/revisions\/532"}],"wp:attachment":[{"href":"https:\/\/havaianas-us.com\/index.php\/wp-json\/wp\/v2\/media?parent=509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}